Project Overview
I am a UX/UI designer at Citi Design Team under PBWM (Personal Banking & Wealth Management). My focus in the team is to provide post-login wealth management experience across the channel.
By following the design thinking process, I lead the design of several journeys including account aggregation, redesign of mobile non-Citi account details page, tile enhancement etc. Iterations involve in defining of the problem, wireframing, users test and prototyping.
Stakeholders that I work closely include PMs, engineers, design leadership, Citi Design System team, copywriter.
I can not share details of my project here due to NDA. Let's have a live chat if you want to learn more on this.
My Contribution
- Deliver user-centered design exploration and handoff including but not limited to flowchart, wireframe, prototype, annotation and documentation across multiple channels.
- Partner with research team to conduct usability test to support design iteration and decision.
- Share and present design to stakeholders to ensure design consistency across the Citi experiences.
- Providing design feedback or brainstorming as part of design team member on a regular basis.
My Role
UX & UI designer
Timeline
Apr 2021- present
Platform
Web, Mobile Responsive, iOS, Android
Design Tools
Sketch, InVision, Figma, Jira, Confluence
Team
Product Owner, Designer, Writer, Researcher, Engineers